I thought it’s always safe to delete those <ADV> SMSes without reading them… until I received this unpleasant surprise from Singtel:
“<Singtel ADV>U have been selected to enjoy 30 days FREE trial for Colour-Me-Tones. SingTel’s ‘Friends’ will replace your standard connecting tone on 10 Dec. To opt out of trial, SMS ‘NO’ to 741490 by 09 Dec. $4.28/mth applies after the free 30days trial…”
My gosh. Since when did Singtel do such auto inclusions? They purportedly give you a free “trial”, and WITHOUT your express consent, start charging you later.
I couldn’t believe it’s from Singtel, the largest listed company in SGX by market capitalization. But alas, it is from them. I called 1626 and confirmed it with the apologetic customer service officer.
Moreover, do you want your bosses to hear cute connecting tones when they call you?
And I shudder to think how many such “trials” I have been included in. Without me knowing.
Singtel must stop this nonsense.